B2B Wholesale Policy

Wholesale Policy

Designed for bulk buyers and export standards. Clear, fair, and transparent.

24h Cancellation

For standard bulk orders

No Returns

Consumable goods policy

Transit Damage

Report within 24 hours

Quality Check

48h replacement window

1. Order Cancellation

Standard Orders

Cancellation allowed within 24 hours before dispatch.

OEM Orders

Non-cancellable after confirmation. Advance non-refundable.

2. Returns & Replacements

Transit Damage

Must be reported within 24 hours with proof.

Quality Issues

Report within 48 hours. Replacement if verified.

No returns accepted for change of mind. Food items are non-returnable.

Need Bulk Orders?

Contact our team for wholesale pricing and custom orders.

© Last Updated: 11-04-2026 Calestia Farm — B2B Wholesale Policy